Thursday, November 02, 2006

World-class service in the heart of Sin City

Freightliner, our buddies with the oversized pickups, have been putting their TracNet 100 to good use. Installed in the blue Freightliner with the dump truck bed and parked next to their mobile office, TracNet 100 is serving as the Internet hub for their entire show operation. Every report was that they were loving it...until this morning when we got a call that their data rates had slowed to a crawl. A crawl? We've got two TracNet 100s in our booth and have been flying around the Internet for days. To borrow a phrase from "Sesame Street", this blog is brought to you by the letter "TracNet." Likewise, Freightliner had been working without hitch until this morning. What happened?

Dave Walker, sitting in the spacious Freightliner cab, preparing to secure their TracNet WiFi network

Enter Dave Walker, technical training manager, jack of all trades, and international man of mystery. Within moments of arrival at the scene of the conundrum, Dave had it figured out: poachers.

Yes, you read that right. Poachers. Bandwidth bandits. Uncouth varmints who seek out unsecured WiFi hot spots and hop on for free Internet access. For every poacher who logs on, the bandwidth available to the network's owners is reduced. Apparently, the TracNet 100's Internet service was so fast and the integrated WiFi so strong that people throughout the outdoor pavilion were enjoying Internet access at Freightliner's expense.

Luckily, there's an easy fix as anyone with a home WiFi network knows. Simply add a password for access. Within a matter of minutes, Dave had secured the Freightliner WiFi network and their available bandwidth leapt through the roof.

Problem solved and Freightliner's team is web surfing and e-mailing happily.

As for you bandwidth bandits out there, allow me to introduce you to the TracNet 100 dealer near you.